Updates or Changes to Your Race Entry
Corrigan Sports is excited to announce that we have a new registration platform. New registrations as well as management of previous registrations will now take place on our new RunSignUp registration pages.
For most of you, there will not be much of a difference. You will go to one of our event websites, click on the REGISTER button and sign up for the race as you normally do. You may notice some changes in the layout, but in the end, you will sign up and pay for your race entry like always.
If you have previously registered and want to make an edit to your entry (upgrade, downgrade, defer, change your address, change your shirt size, etc.). You will need to CLAIM YOUR ENTRY before having access to make these edits. (NOTE- If you registered after Feb 15, 2018, you will already have access to your RACE MANAGEMENT settings and will be able to make these adjustments.)
The RunSignUp platform does simplify some things for you in the future. When you register next year or for other CSE events (or even other races using RunSignUp) most of your contact information will be saved and pre-populate into the form, saving you from the key-strokes of re-entering this data again.
There are other benefits and conveniences that the RunSignUp platform provides for the registrants and for us as a race. You can look for additional features to be launched with the 2019 race openings.
If you have any questions or concerns, or have trouble claiming or accessing your entry, please email [email protected] for the promptest response.
Need to make a change to your registration? You can edit everything except your name, gender, and date of birth by logging into your registration HERE: https://runsignup.com/Race/OaklandRunningFestival/Page-7
Here is where to update your information:
- Email, Phone or Mailing Address- Click PARTICIPANT INFO in the white menu bar
- Emergency contact- Click QUESTIONS in the grey menu bar
- Shirt Size- Click ADD-ONS in the grey menu bar
EDIT YOUR RELAY TEAM
If you are a Relay Team Captain you can manage your team by clicking on your team name in the GROUP link near the bottom of the page after visiting here: https://runsignup.com/Race/OaklandRunningFestival/Page-7
VISIT THIS LINK for a Tutorial to managing your relay team (called a group in RunSignUp lingo).
Having trouble accessing your registration? Click HERE to claim your registration and account on RunSignUp. The easiest way to claim your account is to type in your email address and click “Claim. If there are any unclaimed accounts associated with that email address, you will receive the “Claim Instructions” email within a few minutes (the email will be sent to the email address on your registration). If you are still having trouble, view this tutorial for more information.
If you cannot complete the distance you registered for but would still like to participate in the Oaklaand Running Festival, you may downgrade to a lesser distance. You will not be given a refund for the difference in entry fee. To do so please visit this link and click on TRANSFER EVENT in the white menu bar.
UPGRADE If your training is going better than expected and you would like to run a longer distance than you originally registered for you may upgrade to a different race by paying the price difference. To do so please visit this link and click on TRANSFER EVENT in the white menu bar.
If you become injured and cannot participate in the Oakland Running Festival in 2018 you may defer your entry until 2019. There is a $25 processing fee to do so. ALL DEFERMENT REQUESTS MUST BE RECEIVED WITH PAYMENT 2 WEEKS before race day.
To take advantage of this offer please log into RunSignUp and Click Here to manage your registration. Click the DEFER REGISTRATION option in the menu and process your deferral payment. You will receive an email with a link to sign up for the 2019 race when registration reopens.